Dear Change Leader, When a storm strikes, it’s not the strongest tree that necessarily survives—it’s the grove with intertwined root systems supporting each other through the gale. As we continue exploring resilience, let’s focus on what might be the most powerful dimension: relational resilience—the unique strength that emerges when teams bond through disruption. The […]
The Bonds That Rebuild: Cultivating Team Resilience Read More »
Have you heard our clients describe what happens when they work with us? Beyond Solutions – How This Team Transformed From Within At our first meeting, the CEO of a 200-person financial services firm shared a powerful realization: their company had fallen out of alignment with the diverse, multicultural clients they served. “We’ve built
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Dear Change Leader, Ready. Fire. Aim. Sound familiar? If you’re wincing right now, you’re not alone. This all-too-common approach to change initiatives might be the most expensive three-word sequence in business. As one veteran change leader noted in Bent Flyvbjerg’s “How Big Things Get Done”: “Change Projects, not only do they often
“Psychological safety is the belief that in a group you’re a part of you can ask a question, make a mistake, take a risk, ask for help without fear of embarrassment, exclusion, or retribution.” The Psychological Safety Playbook Interested to learn more about Psychological Safety and the different it makes in the workplace? I’ve curated on this page
Resources for Psychological Safety Read More »
Dear Change Leader, Would you fly on this airline? “We will no longer perform regular maintenance on our aircraft.” “Due to our hiring freeze, there will only be one pilot on the flight deck.” Imagine an airline making these announcements in the name of cost-cutting. Your reaction would likely be a mix
Dear Change Leader, Has anyone ever spoken to you like this? “Don’t you dare challenge me again.” “That’s a stupid idea” “Who asked you?” Ouch. That hurts. Think back to a time when you heard words like these. Notice how, even now, just remembering might make you feel unsettled. There’s a reason for that: emotions
When Leaders (Over) React: The Hidden Cost of Unmanaged Emotions Read More »
Have you heard our clients describe what happens when they work with us? Transforming Uncertainty into Clarity Sarah, a leader at a national nonprofit, faced a daunting challenge. As the eighth leader of her function in just 4 years, she was charged with leading a successful turnaround. The organization was in turmoil, lacking a
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When a headline reads “Director removed after staff complaints,” it’s natural to feel a ripple of concern. What’s really going in our organizations? And what does it mean for leaders like you? Beyond the Headlines The story itself is straightforward: A museum director was removed following concerns about their behavior and treatment of staff.
Creating Conditions for Success: A Fresh Look at Leadership Development Read More »
Have you heard our clients describe what happens when they work with us? Unlocking Potential: From Resistance to Cohesion When Sam stepped into his new leadership role at a global pharmaceutical company, he inherited more than a team—he inherited a tribe. With deep loyalties to their previous leader and established ways of working, the
Unlocking Potential – How External Insights Transformed This Team Read More »
Dear Fellow Change Leader, In times of significant social and organizational disruption, I often reflect on a principle that has guided me through decades of witnessing and facilitating change: “Think Global, Act Local.“ I first encountered this phrase in 1990, during one of South Africa’s most turbulent periods. As Nelson Mandela emerged from 27 years
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