Dear Fellow Change Leader, In times of significant social and organizational disruption, I often reflect on a principle that has guided me through decades of witnessing and facilitating change: “Think Global, Act Local.“ I first encountered this phrase in 1990, during one of South Africa’s most turbulent periods. As Nelson Mandela emerged from 27 years […]
How hard can it be to develop a plan? You’d be surprised at just how challenging it can be! There are so many things that can go wrong – both in the process of developing the plan, and in the process of implementing the plan. But I think there is one common issue that shows up
Planning the Work – a practical tool for teams Read More »
Did you ever take a long summer road trip as a kid? Didn’t those journeys feel like they would take forever? I remember some of the trips I took with my family when I was growing up. Three teenagers in the back seat. No air conditioning. Only one radio/tape deck for the car, with my
The Change Leader’s Pit Stop: Refuel, Realign, Resume with Confidence! Read More »
The end is in sight! The finish line is close! At last, you can declare success and bring this change initiative to an end! Or can you? What might happen to all of the hard work that you and the team have put into this project? We’re in the final phase of a change process, the
Smooth Handovers Enable Continued Success Read More »
“Here’s what’s happening, and here’s what you can expect.” examples of organizational change With these words, the pilot on a recent flight let us know that there was going to be a delay. She explained why (storms on our flight path), how long we could expect to be delayed (90 minutes!), and that we,
Communicating When Change Is About To Take Place Read More »
What one thing might pose the greatest risk to your change initiative? What one thing, if oriented in the desired direction, can serve as a lubricant that supports and enables the other elements of the RCA Levers for Sustaining Change to interact in ways that propel forward momentum? In this newsletter series, we are
The Levers for Sustaining Change: Empowering Culture Read More »
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