"Would You Fly This Airline?" Rethinking What We Consider 'Essential' in Organizational Performance

“Would You Fly This Airline?” Rethinking What We Consider ‘Essential’ in Organizational Performance

Dear Change Leader,   Would you fly on this airline?   “We will no longer perform regular maintenance on our aircraft.” “Due to our hiring freeze, there will only be one pilot on the flight deck.”   Imagine an airline making these announcements in the name of cost-cutting. Your reaction would likely be a mix […]

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Are you Ready to Make Better Mistakes in 2025? Your mistakes can be a rich source of learning – if you allow them to be.

Are you Ready to Make Better Mistakes in 2025? Your mistakes can be a rich source of learning – if you allow them to be.

  Dear Change Leader, We’re starting a new year, one that is certain to contain its fair share of unexpected developments. The upcoming change in presidential administration here in the United States is certain to provide many, many events and announcements that will impact the organizations we lead – both here and around the world.

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Creating Conditions for Success: A Fresh Look at Leadership Development

Creating Conditions for Success: A Fresh Look at Leadership Development

When a headline reads “Director removed after staff complaints,” it’s natural to feel a ripple of concern. What’s really going in our organizations? And what does it mean for leaders like you? Beyond the Headlines   The story itself is straightforward: A museum director was removed following concerns about their behavior and treatment of staff.

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Think Global, Act Local: A Leadership Perspective on Navigating Change During Turbulent Times

Think Global, Act Local: A Leadership Perspective on Navigating Change During Turbulent Times

Dear Fellow Change Leader, In times of significant social and organizational disruption, I often reflect on a principle that has guided me through decades of witnessing and facilitating change: “Think Global, Act Local.“ I first encountered this phrase in 1990, during one of South Africa’s most turbulent periods. As Nelson Mandela emerged from 27 years

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Navigate Your Organization's Next Big Change with Confidence: Four Power Moves for Change Leaders

Navigate Your Organization’s Next Big Change with Confidence: Four Power Moves for Change Leaders

When was the last time you had space to truly think through a major organizational change before you were in the midst of it? It’s probably been a while, right?   What’s Going On? To be fair, there are occasions when there truly is limited time to plan and prepare—like a crisis or emergency that

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The Hidden Cost of Success: Why Your Company is Losing Employee Buy-In Harnessing Psychological Safety to Reignite Workplace Passion

The Hidden Cost of Success: Why Your Company is Losing Employee Buy-In Harnessing Psychological Safety to Reignite Workplace Passion

In a world where company growth and success should fuel employee satisfaction, 67% of staff are not positively engaged. Here’s why, and what you can do about it. The Engagement Paradox I recently heard from an executive-level leader at a growing company. This company was good at what it did, it had a sterling reputation,

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A Leader's Guide to Navigating Political Uncertainty

From South Africa to the United States: A Leader’s Guide to Navigating Political Uncertainty

I’d never witnessed this before. A national election was threatening to tear a country apart. A high risk of violence by supporters of the losing party. Uncertainty about how the work of our organization would be impacted by the new government. I was unsure who I could trust in the workplace to speak about my

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How to Have a Team of ‘A Players’.

How to Have a Team of ‘A Players’

“When I reviewed my staff, I noticed that I scored 50% of them at 4 or 5 on a Trustworthiness scale, with 5 being the highest score. 40% of the staff were at a 2 or 3, and I worry about their work quality all the time.” This is what I heard from an executive

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The Wisdom of the Crowd!

  Unleashing Collective Wisdom: Using “Wise Crowds” to Supercharge your Leadership In today’s fast-paced environment, leaders are continually confronted by new and unfamiliar situations. This means that they are also looking for guidance on how to deal with these novel challenges. When you are facing something you’ve not encountered before, where do you turn for

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Lead with Confidence Mastering Purpose and Identity for Organizational Readiness

Lead with Confidence: Mastering Purpose and Identity for Organizational Readiness

When was the last time you critically examined your organization’s Purpose and Identity? If it’s been a while, you might be missing out on crucial opportunities for growth and adaptation. Don’t make the mistake of viewing your company’s Purpose and Identity as fixed and unchangeable… Let me tell you a story about a little paper

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