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The Change& Newsletter is a bi-weekly letter on change, leadership, and organizational resilience — written for leaders who know that how you change matters as much as what you change.

Read by nonprofit executives, association leaders, and corporate leaders across 25+ countries.

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Read a few issues of the Change& newsletter to see if this is for you!

A determined female executive receives an “Integration Lead” folder following a merger, with two distinct teams working behind her under blue “System A” and orange “System B” displays. Interlocking puzzle pieces symbolize the challenge of unifying two organizations, their people, processes, and systems. Bold text reads, “Are You Too Close to the Action, or Too Far From It?” with the Randel Consulting Associates logo in the bottom-left corner.

Are You Too Close to the Action, or Too Far From It

Dear Change Leader, “I realized I hadn’t looked up in about six months,” Naomi told me. Naomi is the VP of Operations at a regional logistics company. After a merger, she was handed the job of integrating two teams, two systems, and two ways of

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Professional male executive in a navy suit speaking at a podium against a warm neutral background

You’re Not Leading the Organization You Think You Are

Dear Change Leader, Victor stood at the front of the all-hands and said the words he’d rehearsed: “We’re steady. We’ve weathered worse than this.” As VP of Client Services at a mid-sized consulting firm, he mostly believed it. Revenue was down, two competitors had made

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Professional woman sitting behind the steering wheel of her car in an office parking lot, thoughtfully sipping coffee from a disposable cup before heading into work.

Surviving Isn’t the Same as Being Resilient

Dear Change Leader, Renata had made it through. As Executive Director of a regional literacy nonprofit, she’d spent the past year absorbing one hit after another: a major funder pulled back mid-grant cycle, two staff positions went unfilled after departures, and the remaining team quietly

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Professional Indian woman at home on a Sunday evening, holding a coffee and looking concerned as she reviews a busy workweek on her laptop calendar.

The Vacation That Didn’t Work

Dear Change Leader, Priya came back from a week at the lake and, during her first Monday meeting, experienced an all-too-familiar feeling. Not from anything anyone said. She just looked at her calendar, noticed a tightness returning to her chest, and realized: she felt exactly

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Four people are gathered around a table looking at a laptop and papers, engaged in a discussion.

When the Plan Becomes the Problem

  Dear Change Leader, Charles had done everything right. He’d led his team through a disruptive reorganization with clarity and discipline. He communicated at every stage. The plan was visible, documented, and shared. When his leadership team asked how things were going, he pointed to

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