Dear Change Leader, What do you do when you can no longer take anything for granted? When familiar patterns and relationships are disrupted? When routines and well-established processes are no longer sufficient to meet the needs of the moment? I believe we’re facing exactly such a moment today. The political and regulatory environment is unstable. […]
Navigating Uncertainty: Leadership in Tumultuous Times Read More »
Dear Change Leader, Have you ever found yourself in a meeting where half the agenda items feel like routine business, while the other half discuss existential threats to your organization? This cognitive whiplash isn’t just common in leadership today—it’s the defining feature. Consider what might be on your plate this week: Your finance team needs
Leading Through Complexity: Embracing the Messy Middle Read More »
“Psychological safety is the belief that in a group you’re a part of you can ask a question, make a mistake, take a risk, ask for help without fear of embarrassment, exclusion, or retribution.” The Psychological Safety Playbook Interested to learn more about Psychological Safety and the different it makes in the workplace? I’ve curated on this page
Resources for Psychological Safety Read More »
Dear Change Leader, Would you fly on this airline? “We will no longer perform regular maintenance on our aircraft.” “Due to our hiring freeze, there will only be one pilot on the flight deck.” Imagine an airline making these announcements in the name of cost-cutting. Your reaction would likely be a mix
Dear Change Leader, Has anyone ever spoken to you like this? “Don’t you dare challenge me again.” “That’s a stupid idea” “Who asked you?” Ouch. That hurts. Think back to a time when you heard words like these. Notice how, even now, just remembering might make you feel unsettled. There’s a reason for that: emotions
When Leaders (Over) React: The Hidden Cost of Unmanaged Emotions Read More »
When was the last time you had space to truly think through a major organizational change before you were in the midst of it? It’s probably been a while, right? What’s Going On? To be fair, there are occasions when there truly is limited time to plan and prepare—like a crisis or emergency that
In a world where company growth and success should fuel employee satisfaction, 67% of staff are not positively engaged. Here’s why, and what you can do about it. The Engagement Paradox I recently heard from an executive-level leader at a growing company. This company was good at what it did, it had a sterling reputation,
“When I reviewed my staff, I noticed that I scored 50% of them at 4 or 5 on a Trustworthiness scale, with 5 being the highest score. 40% of the staff were at a 2 or 3, and I worry about their work quality all the time.” This is what I heard from an executive
How to Have a Team of ‘A Players’ Read More »
Did you ever take a long summer road trip as a kid? Didn’t those journeys feel like they would take forever? I remember some of the trips I took with my family when I was growing up. Three teenagers in the back seat. No air conditioning. Only one radio/tape deck for the car, with my
The Change Leader’s Pit Stop: Refuel, Realign, Resume with Confidence! Read More »
The end is in sight! The finish line is close! At last, you can declare success and bring this change initiative to an end! Or can you? What might happen to all of the hard work that you and the team have put into this project? We’re in the final phase of a change process, the
Smooth Handovers Enable Continued Success Read More »
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