Dear Change Leader, Ready. Fire. Aim. Sound familiar? If you’re wincing right now, you’re not alone. This all-too-common approach to change initiatives might be the most expensive three-word sequence in business. As one veteran change leader noted in Bent Flyvbjerg’s “How Big Things Get Done”: “Change Projects, not only do they often […]
Dear Change Leader, Would you fly on this airline? “We will no longer perform regular maintenance on our aircraft.” “Due to our hiring freeze, there will only be one pilot on the flight deck.” Imagine an airline making these announcements in the name of cost-cutting. Your reaction would likely be a mix
Dear Change Leader, Has anyone ever spoken to you like this? “Don’t you dare challenge me again.” “That’s a stupid idea” “Who asked you?” Ouch. That hurts. Think back to a time when you heard words like these. Notice how, even now, just remembering might make you feel unsettled. There’s a reason for that: emotions
When Leaders (Over) React: The Hidden Cost of Unmanaged Emotions Read More »
I’d never witnessed this before. A national election was threatening to tear a country apart. A high risk of violence by supporters of the losing party. Uncertainty about how the work of our organization would be impacted by the new government. I was unsure who I could trust in the workplace to speak about my
67% Two-thirds of 2024 has already passed. It’s a sobering realization, isn’t it? 32% One-third. That’s the time that remains in this calendar year. As leaders and managers, we’re faced with a significant challenge . . . How do we make the most of this remaining time? How do we ensure that we’re not
Making the Most of the Remaining Third: A Leader’s Guide to Focused Progress Read More »
It’s been quite a journey, but finally you have arrived! You’ve completed the ambitious organizational change process that you launched a while back. But will the benefits of the changes you’ve brought about be sustained? Will they last long enough to make all this hard work worthwhile? To be clear, I don’t expect that any
How will we sustain organizational change? Read More »
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