Leading Through Complexity

Leading Through Complexity: Embracing the Messy Middle

Dear Change Leader, Have you ever found yourself in a meeting where half the agenda items feel like routine business, while the other half discuss existential threats to your organization? This cognitive whiplash isn’t just common in leadership today—it’s the defining feature. Consider what might be on your plate this week: Your finance team needs […]

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"Would You Fly This Airline?" Rethinking What We Consider 'Essential' in Organizational Performance

“Would You Fly This Airline?” Rethinking What We Consider ‘Essential’ in Organizational Performance

Dear Change Leader,   Would you fly on this airline?   “We will no longer perform regular maintenance on our aircraft.” “Due to our hiring freeze, there will only be one pilot on the flight deck.”   Imagine an airline making these announcements in the name of cost-cutting. Your reaction would likely be a mix

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When Leaders (Over) React: The Hidden Cost of Unmanaged Emotions

When Leaders (Over) React: The Hidden Cost of Unmanaged Emotions

Dear Change Leader, Has anyone ever spoken to you like this? “Don’t you dare challenge me again.” “That’s a stupid idea” “Who asked you?” Ouch. That hurts. Think back to a time when you heard words like these. Notice how, even now, just remembering might make you feel unsettled. There’s a reason for that: emotions

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A Leader's Guide to Navigating Political Uncertainty

From South Africa to the United States: A Leader’s Guide to Navigating Political Uncertainty

I’d never witnessed this before. A national election was threatening to tear a country apart. A high risk of violence by supporters of the losing party. Uncertainty about how the work of our organization would be impacted by the new government. I was unsure who I could trust in the workplace to speak about my

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The Wisdom of the Crowd!

  Unleashing Collective Wisdom: Using “Wise Crowds” to Supercharge your Leadership In today’s fast-paced environment, leaders are continually confronted by new and unfamiliar situations. This means that they are also looking for guidance on how to deal with these novel challenges. When you are facing something you’ve not encountered before, where do you turn for

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Lead with Confidence Mastering Purpose and Identity for Organizational Readiness

Lead with Confidence: Mastering Purpose and Identity for Organizational Readiness

When was the last time you critically examined your organization’s Purpose and Identity? If it’s been a while, you might be missing out on crucial opportunities for growth and adaptation. Don’t make the mistake of viewing your company’s Purpose and Identity as fixed and unchangeable… Let me tell you a story about a little paper

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