Dear Change Leader, Ready. Fire. Aim. Sound familiar? If you’re wincing right now, you’re not alone. This all-too-common approach to change initiatives might be the most expensive three-word sequence in business. As one veteran change leader noted in Bent Flyvbjerg’s “How Big Things Get Done”: “Change Projects, not only do they often […]
“Psychological safety is the belief that in a group you’re a part of you can ask a question, make a mistake, take a risk, ask for help without fear of embarrassment, exclusion, or retribution.” The Psychological Safety Playbook Interested to learn more about Psychological Safety and the different it makes in the workplace? I’ve curated on this page
Resources for Psychological Safety Read More »
Dear Change Leader, Would you fly on this airline? “We will no longer perform regular maintenance on our aircraft.” “Due to our hiring freeze, there will only be one pilot on the flight deck.” Imagine an airline making these announcements in the name of cost-cutting. Your reaction would likely be a mix
Dear Change Leader, Has anyone ever spoken to you like this? “Don’t you dare challenge me again.” “That’s a stupid idea” “Who asked you?” Ouch. That hurts. Think back to a time when you heard words like these. Notice how, even now, just remembering might make you feel unsettled. There’s a reason for that: emotions
When Leaders (Over) React: The Hidden Cost of Unmanaged Emotions Read More »
Have you heard our clients describe what happens when they work with us? Transforming Uncertainty into Clarity Sarah, a leader at a national nonprofit, faced a daunting challenge. As the eighth leader of her function in just 4 years, she was charged with leading a successful turnaround. The organization was in turmoil, lacking a
Transforming Uncertainty into Clarity Read More »
When a headline reads “Director removed after staff complaints,” it’s natural to feel a ripple of concern. What’s really going in our organizations? And what does it mean for leaders like you? Beyond the Headlines The story itself is straightforward: A museum director was removed following concerns about their behavior and treatment of staff.
Creating Conditions for Success: A Fresh Look at Leadership Development Read More »
Dear Fellow Change Leader, In times of significant social and organizational disruption, I often reflect on a principle that has guided me through decades of witnessing and facilitating change: “Think Global, Act Local.“ I first encountered this phrase in 1990, during one of South Africa’s most turbulent periods. As Nelson Mandela emerged from 27 years
How hard can it be to develop a plan? You’d be surprised at just how challenging it can be! There are so many things that can go wrong – both in the process of developing the plan, and in the process of implementing the plan. But I think there is one common issue that shows up
Planning the Work – a practical tool for teams Read More »
When was the last time you had space to truly think through a major organizational change before you were in the midst of it? It’s probably been a while, right? What’s Going On? To be fair, there are occasions when there truly is limited time to plan and prepare—like a crisis or emergency that
Leadership Transitions can be hard. Even The Walt Disney Company has stumbled, as this article points out, highlighting its efforts to land on the right path. types of organizational change The problem: companies are not aware that they are engaging in ‘magical thinking’ when it comes to leadership transitions. Organizations, rightly, put a lot of
Steps to a Successful Leadership Transition Read More »
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