How seeing systems reduces your overwhelm and increases your influence Dear Change Leader, “I kept thinking there had to be one key thing causing our retention problem,” explained David, a department head at a consulting firm. “I’d tackle communication, then discover it was workload. I’d address workload, then find out it was career development. […]
Seeing the Systems that Enable Everything Read More »
Dear Change Leader, “I thought I understood what was happening until I talked to someone in HR,” Marcus shared during a recent conversation. As Director of Operations for a growing tech company, Marcus had been wrestling with persistent delays in product launches. For weeks, he’d been focusing on what seemed obvious: the development team needed
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Dear Change Leader, “I think I’ve been asking the wrong questions,” Sarah confided during our coaching session last week. As VP of Operations for a mid-sized company, Sarah had been struggling with an impossible challenge: her team consistently missed deadlines despite working long hours. For months, she’d focused on one question: “How can we get
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How overwhelmed leaders can develop strategic priorities and regain executive focus through intentional leadership calibration Dear Change Leader, “I’m being pulled in 1,000 directions, and I feel that I should be responsive to everyone and everything,” a CEO shared with me last week, her voice carrying the weight of six months of relentless disruption.
Recalibrating When Everything Feels Urgent: Moving From Distraction to Focus Read More »
Dear Change Leader, I’m writing this newsletter shortly after the summer solstice, almost at the midpoint of the year, as people traditionally prepare for their summer holidays. Given this transition point, I’d like to explore the benefit of pausing in the midst of what continues to be a hectic year. Imagine that you are
Appreciating The Clearing: Finding Perspective in the Midst of the Journey Read More »
Dear Change Leader, Ready. Fire. Aim. Sound familiar? If you’re wincing right now, you’re not alone. This all-too-common approach to change initiatives might be the most expensive three-word sequence in business. As one veteran change leader noted in Bent Flyvbjerg’s “How Big Things Get Done”: “Change Projects, not only do they often
Dear Change Leader, Would you fly on this airline? “We will no longer perform regular maintenance on our aircraft.” “Due to our hiring freeze, there will only be one pilot on the flight deck.” Imagine an airline making these announcements in the name of cost-cutting. Your reaction would likely be a mix
Dear Change Leader, We’re starting a new year, one that is certain to contain its fair share of unexpected developments. The upcoming change in presidential administration here in the United States is certain to provide many, many events and announcements that will impact the organizations we lead – both here and around the world.
When a headline reads “Director removed after staff complaints,” it’s natural to feel a ripple of concern. What’s really going in our organizations? And what does it mean for leaders like you? Beyond the Headlines The story itself is straightforward: A museum director was removed following concerns about their behavior and treatment of staff.
Creating Conditions for Success: A Fresh Look at Leadership Development Read More »
Dear Fellow Change Leader, In times of significant social and organizational disruption, I often reflect on a principle that has guided me through decades of witnessing and facilitating change: “Think Global, Act Local.“ I first encountered this phrase in 1990, during one of South Africa’s most turbulent periods. As Nelson Mandela emerged from 27 years