"Would You Fly This Airline?" Rethinking What We Consider 'Essential' in Organizational Performance

“Would You Fly This Airline?” Rethinking What We Consider ‘Essential’ in Organizational Performance

Dear Change Leader,   Would you fly on this airline?   “We will no longer perform regular maintenance on our aircraft.” “Due to our hiring freeze, there will only be one pilot on the flight deck.”   Imagine an airline making these announcements in the name of cost-cutting. Your reaction would likely be a mix […]

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When Leaders (Over) React: The Hidden Cost of Unmanaged Emotions

When Leaders (Over) React: The Hidden Cost of Unmanaged Emotions

Dear Change Leader, Has anyone ever spoken to you like this? “Don’t you dare challenge me again.” “That’s a stupid idea” “Who asked you?” Ouch. That hurts. Think back to a time when you heard words like these. Notice how, even now, just remembering might make you feel unsettled. There’s a reason for that: emotions

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Transforming Uncertainty into Clarity

Have you heard our clients describe what happens when they work with us?   Transforming Uncertainty into Clarity When Sarah stepped into leadership at a national nonprofit, she faced what many would consider an impossible situation. As the eighth leader in just four years, she inherited an organization in turmoil—lacking strategic direction, stable leadership, and

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Unlocking Potential – How External Insights Transformed This Team

Have you heard our clients describe what happens when they work with us?   Unlocking Potential: From Resistance to Cohesion When Sam stepped into his new leadership role at a global pharmaceutical company, he inherited more than a team—he inherited a tribe. With deep loyalties to their previous leader and established ways of working, the

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Planning the Work – a practical tool for teams

How hard can it be to develop a plan? You’d be surprised at just how challenging it can be! There are so many things that can go wrong – both in the process of developing the plan, and in the process of implementing the plan. But I think there is one common issue that shows up

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Navigate Your Organization's Next Big Change with Confidence: Four Power Moves for Change Leaders

Navigate Your Organization’s Next Big Change with Confidence: Four Power Moves for Change Leaders

When was the last time you had space to truly think through a major organizational change before you were in the midst of it? It’s probably been a while, right?   What’s Going On? To be fair, there are occasions when there truly is limited time to plan and prepare—like a crisis or emergency that

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Steps to a Successful Leadership Transition

Leadership Transitions can be hard. Even The Walt Disney Company has stumbled, as this article points out,  highlighting its efforts to land on the right path. types of organizational change The problem: companies are not aware that they are engaging in ‘magical thinking’ when it comes to leadership transitions. Organizations, rightly, put a lot of

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