Dear Change Leader, When a storm strikes, it’s not the strongest tree that necessarily survives—it’s the grove with intertwined root systems supporting each other through the gale. As we continue exploring resilience, let’s focus on what might be the most powerful dimension: relational resilience—the unique strength that emerges when teams bond through disruption. The […]
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Have you heard our clients describe what happens when they work with us? Beyond Solutions – How This Team Transformed From Within At our first meeting, the CEO of a 200-person financial services firm shared a powerful realization: their company had fallen out of alignment with the diverse, multicultural clients they served. “We’ve built
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What does it mean for a nonprofit to be truly prepared for change — not just reactive, but proactively resilient? Michael’s conversation with Mickey Desai centres on the critical role of identity and purpose clarity in enabling nimble, adaptive organisations. When a crisis hits, the organisations that navigate it fastest are those that already know
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In this wide-ranging conversation, Michael and Mickey Desai dig into the five most common — and costly — mistakes that leaders make when trying to navigate organisational change. From underestimating resistance to skipping the stakeholder engagement phase, these are the patterns Michael has observed across 250+ client engagements over 25 years. If you lead a
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Resistance is not the enemy of change — it is information. In this lively conversation with Cecilia Sepp, Michael reframes pushback as one of the most valuable signals a leader can receive during a change initiative. He shares why leaders who dismiss or suppress resistance consistently fail, and what it looks like to engage resisters
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Have you heard our clients describe what happens when they work with us? Rebuilding from the Ground Up: Revitalizing an Academic Department When James accepted the interim chair position at a prestigious university department, he inherited what many would consider a leadership vacuum—the department had lost not only its previous chair but most of
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Dear Change Leader, Ready. Fire. Aim. Sound familiar? If you’re wincing right now, you’re not alone. This all-too-common approach to change initiatives might be the most expensive three-word sequence in business. As one veteran change leader noted in Bent Flyvbjerg’s “How Big Things Get Done”: “Change Projects, not only do they often
“Psychological safety is the belief that in a group you’re a part of you can ask a question, make a mistake, take a risk, ask for help without fear of embarrassment, exclusion, or retribution.” The Psychological Safety Playbook Interested to learn more about Psychological Safety and the different it makes in the workplace? I’ve curated on this page a
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Dear Change Leader, Would you fly on this airline? “We will no longer perform regular maintenance on our aircraft.” “Due to our hiring freeze, there will only be one pilot on the flight deck.” Imagine an airline making these announcements in the name of cost-cutting. Your reaction would likely be a mix
Dear Change Leader, Has anyone ever spoken to you like this? “Don’t you dare challenge me again.” “That’s a stupid idea” “Who asked you?” Ouch. That hurts. Think back to a time when you heard words like these. Notice how, even now, just remembering might make you feel unsettled. There’s a reason for that: emotions
When Leaders (Over) React: The Hidden Cost of Unmanaged Emotions Read More »
Have you heard our clients describe what happens when they work with us? Transforming Uncertainty into Clarity When Sarah stepped into leadership at a national nonprofit, she faced what many would consider an impossible situation. As the eighth leader in just four years, she inherited an organization in turmoil—lacking strategic direction, stable leadership, and
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What happens when a leader invests in coaching — not for their team, but for themselves? Michael joins Sarah Olivieri to explore the underappreciated value of executive coaching for nonprofit leaders, including how coaching accelerates leadership development, reduces decision fatigue, and creates the reflective capacity that drives sustainable high performance. Michael draws on his work
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