Dear Change Leader, Would you fly on this airline? “We will no longer perform regular maintenance on our aircraft.” “Due to our hiring freeze, there will only be one pilot on the flight deck.” Imagine an airline making these announcements in the name of cost-cutting. Your reaction would likely be a mix […]
Dear Change Leader, We’re starting a new year, one that is certain to contain its fair share of unexpected developments. The upcoming change in presidential administration here in the United States is certain to provide many, many events and announcements that will impact the organizations we lead – both here and around the world.
What happens when a leader invests in coaching — not for their team, but for themselves? Michael joins Sarah Olivieri to explore the underappreciated value of executive coaching for nonprofit leaders, including how coaching accelerates leadership development, reduces decision fatigue, and creates the reflective capacity that drives sustainable high performance. Michael draws on his work
The Benefits of Coaching for Leaders Read More »
Culture change is one of the hardest things a nonprofit can attempt — and one of the most expensive to get wrong. Michael speaks with Haley Cooper about what culture change actually involves (beyond the posters and values statements), the real costs of staff turnover during change transitions, and how leaders can hold teams together
Navigating Culture Change Read More »
Associations face a unique set of change challenges — balancing member expectations with the need to evolve, often with volunteer boards and distributed governance structures. Michael joins Elisa Pratt and Andrew Chamberlain on the Association Transformation podcast to explore how association leaders can stop fighting resistance and start listening to it. A must-listen for association
Embracing the Gift of Resistance Read More »
Dear Fellow Change Leader, In times of significant social and organizational disruption, I often reflect on a principle that has guided me through decades of witnessing and facilitating change: “Think Global, Act Local.“ I first encountered this phrase in 1990, during one of South Africa’s most turbulent periods. As Nelson Mandela emerged from 27 years
Why do smart, well-intentioned leaders keep making the same change management mistakes? Michael returns for a second conversation with Tosca Bruno-van Vijfeijken to go deeper on the psychology of resistance, the structural reasons change initiatives fail, and what leaders can do differently from the very first day of a change effort. Practical, evidence-based, and grounded
Mastering organizational change management: unveiling leadership mistakes Read More »
In a world where company growth and success should fuel employee satisfaction, 67% of staff are not positively engaged. Here’s why, and what you can do about it. The Engagement Paradox I recently heard from an executive-level leader at a growing company. This company was good at what it did, it had a sterling reputation,
I’d never witnessed this before. A national election was threatening to tear a country apart. A high risk of violence by supporters of the losing party. Uncertainty about how the work of our organization would be impacted by the new government. I was unsure who I could trust in the workplace to speak about my
“When I reviewed my staff, I noticed that I scored 50% of them at 4 or 5 on a Trustworthiness scale, with 5 being the highest score. 40% of the staff were at a 2 or 3, and I worry about their work quality all the time.” This is what I heard from an executive
How to Have a Team of ‘A Players’ Read More »
Unleashing Collective Wisdom: Using “Wise Crowds” to Supercharge your Leadership In today’s fast-paced environment, leaders are continually confronted by new and unfamiliar situations. This means that they are also looking for guidance on how to deal with these novel challenges. When you are facing something you’ve not encountered before, where do you turn for
The Wisdom of the Crowd! Read More »
67% Two-thirds of 2024 has already passed. It’s a sobering realization, isn’t it? 32% One-third. That’s the time that remains in this calendar year. As leaders and managers, we’re faced with a significant challenge . . . How do we make the most of this remaining time? How do we ensure that we’re not
Making the Most of the Remaining Third: A Leader’s Guide to Focused Progress Read More »