The Questions That Change Everything

The Questions That Change Everything

Dear Change Leader, “I think I’ve been asking the wrong questions,” Sarah confided during our coaching session last week. As VP of Operations for a mid-sized company, Sarah had been struggling with an impossible challenge: her team consistently missed deadlines despite working long hours. For months, she’d focused on one question: “How can we get […]

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Recalibrating When Everything Feels Urgent

Recalibrating When Everything Feels Urgent: Moving From Distraction to Focus

How overwhelmed leaders can develop strategic priorities and regain executive focus through intentional leadership calibration   Dear Change Leader, “I’m being pulled in 1,000 directions, and I feel that I should be responsive to everyone and everything,” a CEO shared with me last week, her voice carrying the weight of six months of relentless disruption.

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Appreciating The Clearing

Appreciating The Clearing: Finding Perspective in the Midst of the Journey

  Dear Change Leader, I’m writing this newsletter shortly after the summer solstice, almost at the midpoint of the year, as people traditionally prepare for their summer holidays. Given this transition point, I’d like to explore the benefit of pausing in the midst of what continues to be a hectic year. Imagine that you are

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When Dinosaurs Learn to Fly

When Dinosaurs Learn to Fly : Transforming Your Organization’s Strengths in Disruptive Times

Dear Change Leader, Picture this: A small dinosaur stands at the edge of a cliff, its body covered in what we now know were primitive feathers—originally evolved for warmth and display, not flight. Below stretches an unfamiliar landscape, changed by shifting climates and new predators. The old hunting grounds have dried up. The familiar food

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The Pathfinder Approach

The Pathfinder Approach: Leading When You Can’t See the Full Trail

  Dear Change Leader,   “How are you doing?” I asked a leader recently. “I’m taking it one day at a time, and I’m okay with that,” he replied, a note of celebration in his voice. You see, until we connected in a CEO Roundtable I was hosting, he had been worried that his ability

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“The Fatal Flaw of ‘Ready, Fire, Aim’” How Smart Change Leaders Prepare Before They Launch

Dear Change Leader,   Ready. Fire. Aim.   Sound familiar? If you’re wincing right now, you’re not alone. This all-too-common approach to change initiatives might be the most expensive three-word sequence in business.   As one veteran change leader noted in Bent Flyvbjerg’s “How Big Things Get Done”: “Change Projects, not only do they often

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A Leader's Guide to Navigating Political Uncertainty

From South Africa to the United States: A Leader’s Guide to Navigating Political Uncertainty

I’d never witnessed this before. A national election was threatening to tear a country apart. A high risk of violence by supporters of the losing party. Uncertainty about how the work of our organization would be impacted by the new government. I was unsure who I could trust in the workplace to speak about my

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Adaptive Leadership

The Levers for Sustaining Change: Adaptive Leadership

This newsletter series has introduced the RCA Levers for Sustaining Change, a framework consisting of five interlocking elements that enable and support the momentum for change in teams and organizations, as well as ‘sustaining’ the resulting benefits. Earlier newsletters have introduced the first four elements: Effective Teams, Capable People, Empowering Culture, andHybrid Mastery (Click each element

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The Levers for Sustaining Change: Hybrid Mastery

The last few years have seen a transformation for organizations worldwide – the explosion of remote and hybrid work.  Looking into 2024, it’s clear that hybrid work has become the default mode of engagement for many companies. While some have embraced fully remote work, others have settled into a mix of in-office and remote days.

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Why This is Essential for Sustaining Change

The Levers for Sustaining Change: Empowering Culture

  What one thing might pose the greatest risk to your change initiative? What one thing, if oriented in the desired direction, can serve as a lubricant that supports and enables the other elements of the RCA Levers for Sustaining Change to interact in ways that propel forward momentum? In this newsletter series, we are

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