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Watch out for Fatal Assumptions!

Kolmanskop is an abandoned town on the edge of the Namib Desert in southern Africa. Once it was one of the wealthiest, most lively places in that country. Today, it is considered a ‘ghost town’ and the desert has reclaimed for itself the once-majestic houses that made up the town.

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Monitor Progress with Key Indicators

We know that not everything in your plan will go according to plan. You will need to be nimble and adaptive, responding to what is actually taking place, rather than what you hoped would be taking place! When you are Cultivating Change, I call this move on the part of

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Form a Change Monitoring Group to Stay Informed

Congratulations! You’ve started implementing your change initiative, following the steps laid out in your plan. Smooth sailing from now on, right? Unfortunately, you are going to face bumps along the way. Some of them will come from within the organization. And, as a member of the change team, it can

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Develop a Stakeholder Assessment

You can learn a lot about stakeholder perceptions when you are mapping the current situation. In fact, you might even interview selected stakeholders during that step. As a structured activity, the stakeholder assessment is an opportunity to have a conversation and consider what you are learning about stakeholders in your

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Communicating About Change

There’s an inbuilt problem with change processes. Few people know about them before they are launched, often with great fanfare. And that can come as an unpleasant surprise, leading people to doubt the motives of the change leaders and to wonder what other “bad news” might follow. Now, there are

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Make a Plan – but not too much!

Here’s an idea: Prepare a plan for the change process, but don’t make it too detailed! What comes to mind when you think of a plan? Many people will have an initial image of an architect’s blueprints for a new home, or a detailed Gantt chart with activities shown for

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Use Context Maps to learn more about a situation

Are you at the start of a change process? Do you need to better understand the context in which you are working? Consider creating a Context Map to help you learn more about this situation. A Context Map will allow you to become more informed about the current situation and

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Looking Back to Move Ahead

What happens at the end of a project or a change process? Too often, the major players (team members and champions) have moved on to other initiatives and priorities by the time that a project comes to a close. This is a group that has built a lot of insight

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Making the Most of a Windfall!

Let’s say that you have received an unexpected grant to your organization. It’s a large sum of money – equivalent to your annual operating budget! And there are no strings attached to how you can use these funds. This unimaginable scenario is real. It has happened in over 1,600 organizations

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Facilitation Skills Program

  Are you looking to enhance your team leadership skills and take your team’s performance to the next level? If so, I want to extend an invitation to join me in the Facilitation Skills Online Program. I’ve been a facilitator for 30 years, with an award-winning track record of success,

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Get on the Ladder!

  Gardening, like leading change, is hard work. If you’re not bending over to till the soil and remove stones, you’re on your knees caring for seedlings or removing weeds. From this position, it’s really easy to lose sight of the big picture. That’s why a key change leadership action

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