Articles
Have you heard our clients describe what happens when they work with us? Beyond Solutions – How This Team Transformed From Within At our first meeting, the CEO of a 200-person financial services firm shared a powerful realization: their company had fallen out of alignment with the diverse, multicultural
In a recent newsletter, I introduced the concept of “personal resilience” as a foundational element for organizational strength. This post is part of a series exploring more concrete ways to develop this critical capacity. As leaders, we often focus on organizational systems while neglecting the foundation upon which they
What does it mean for a nonprofit to be truly prepared for change — not just reactive, but proactively resilient? Michael’s conversation with Mickey Desai centres on the critical role of identity and purpose clarity in enabling nimble, adaptive organisations. When a crisis hits, the organisations that navigate it fastest
In this wide-ranging conversation, Michael and Mickey Desai dig into the five most common — and costly — mistakes that leaders make when trying to navigate organisational change. From underestimating resistance to skipping the stakeholder engagement phase, these are the patterns Michael has observed across 250+ client engagements over 25
Resistance is not the enemy of change — it is information. In this lively conversation with Cecilia Sepp, Michael reframes pushback as one of the most valuable signals a leader can receive during a change initiative. He shares why leaders who dismiss or suppress resistance consistently fail, and what it
Have you heard our clients describe what happens when they work with us? Rebuilding from the Ground Up: Revitalizing an Academic Department When James accepted the interim chair position at a prestigious university department, he inherited what many would consider a leadership vacuum—the department had lost not only its
“Psychological safety is the belief that in a group you’re a part of you can ask a question, make a mistake, take a risk, ask for help without fear of embarrassment, exclusion, or retribution.” The Psychological Safety Playbook Interested to learn more about Psychological Safety and the different it makes in the workplace? I’ve
Have you heard our clients describe what happens when they work with us? Transforming Uncertainty into Clarity When Sarah stepped into leadership at a national nonprofit, she faced what many would consider an impossible situation. As the eighth leader in just four years, she inherited an organization in turmoil—lacking
What happens when a leader invests in coaching — not for their team, but for themselves? Michael joins Sarah Olivieri to explore the underappreciated value of executive coaching for nonprofit leaders, including how coaching accelerates leadership development, reduces decision fatigue, and creates the reflective capacity that drives sustainable high performance.
Culture change is one of the hardest things a nonprofit can attempt — and one of the most expensive to get wrong. Michael speaks with Haley Cooper about what culture change actually involves (beyond the posters and values statements), the real costs of staff turnover during change transitions, and how
Associations face a unique set of change challenges — balancing member expectations with the need to evolve, often with volunteer boards and distributed governance structures. Michael joins Elisa Pratt and Andrew Chamberlain on the Association Transformation podcast to explore how association leaders can stop fighting resistance and start listening to
Have you heard our clients describe what happens when they work with us? Unlocking Potential: From Resistance to Cohesion When Sam stepped into his new leadership role at a global pharmaceutical company, he inherited more than a team—he inherited a tribe. With deep loyalties to their previous leader and