Michael Randel joined a webinar panel to share experiences of transforming the Consultant Client Experience
Kensington, Md., January 25, 2019 – Michael Randel, founder and director of Maryland-based Randel Consulting Associates, participated in a webinar that explored transformative approaches to the Consultant Client Experience.
Rethink: The Consulting Client Experience
- 87% of organizations agree traditional experiences no longer satisfy customers.
- By 2020, customer experience will overtake price and product as the key brand differentiator.
- 80% of CEOs believe they deliver superior customer experience. Only 8% of their customers agreed.
This webinar tackled these critical topics:
- Understand why traditional consulting approaches don’t work in today’s complex world.
- Hear what clients identify as their key challenges with traditional consulting approaches.
- Learn practical strategies to overcome these challenges to differentiate you in the marketplace.
Loudoun County awards Randel Consulting Associates multi-year contract for Leadership Coaching
Kensington, Md., October 1, 2017 – Michael Randel, founder and director of Maryland-based Randel Consulting Associates, announced today that, following a competitive selection process, his company has been awarded a multi-year contract to provide Leadership Coaching services to Loudoun County, Virginia.
Loudoun County is one of the fastest growing counties in the United States, and the County Government is investing in the capabilities of its managers to lead the workforce through a period of growth and change. This contract allows county agencies to draw on high quality services from the Randel Consulting Associates coaching team.
As a result of regional procurement services, more than 30 county governments and public agencies across metropolitan Washington can also draw on these services.
Contact the team at Randel Consulting Associates for more information on using these services, or to speak with us about how we can support the effectiveness of your managers and leaders through our coaching services.
World Bank Group awards Randel Consulting Associates multi-year contract for Team Effectiveness, Collaboration and Facilitation
Kensington, Md., March 1, 2017 – Michael Randel, founder and director of Maryland-based Randel Consulting Associates, announced today that, following a competitive selection process, his company has been awarded a multi-year contract to provide Team Effectiveness consulting services to the World Bank Group.
The World Bank Group operates in over 140 countries around the world, and aims to end extreme poverty and promote shared prosperity. This contract allows the organization to draw on the award-winning team consulting and facilitation services from the Randel Consulting Associates team.
Contact the team at Randel Consulting Associates for more information on how we can support team effectiveness and collaboration in your organization.
Michael Randel is now an Authorized DiSC Facilitator
Kensington, Md., February 23, 2017 – Michael Randel, founder and director of Maryland-based Randel Consulting Associates, is available to work with clients using the EverythingDiSC Workplace, Management and Leadership reports. These tools build self and team awareness, and can be used to provide individual, team and organizational culture profiles. Michael is using these tools in team and leadership development programs.
Alternative Dispute Resolution (ADR) lawyers learn about using facilitation to reduce the grounds for conflict
KENSINGTON, Md., November 6, 2015 — Michael Randel, founder and director of Maryland-based Randel Consulting Associates, led a webinar for members of the American Bar Association (ABA) Women in Dispute Resolution committee. The program focused on how building common ground, using facilitated processes with groups with differing objectives and priorities, can reduce the likelihood of conflict taking place.
Michael’s presentation introduced three case studies, each using a different approach to bring parties with different interests together. These approaches, using Scenarios, Future Search Conferences and Dialogue Mapping, can be effective in helping groups build a shared understanding of complex, messy, situations, and in fostering trusting relationships that can prevent or reduce conflictual situations. He also described the competencies that professional facilitators use in working with groups, helping them with participative processes to build agreement on objectives and relationships.
Michael is available to present these ideas and experiences in a variety of ways, ranging from keynote presentations, half-day, full-day and multi-day formats. We also provide a range of short courses that equip people with the ability to facilitate effective meetings and workshops. Contact us for more details.
Michael Randel is recognized as an accredited trainer for Epstein Technologies Corporate Programs
KENSINGTON, Md., October 12, 2015 — Michael Randel, founder and director of Maryland-based Randel Consulting Associates, announced today that he has become an accredited trainer for Epstein Technologies Corporate Programs.
This revolutionary new series of training programs, launched in the beginning of 2015, are based on more than 30 years of research and work by Dr. Donny Epstein. The programs introduce frameworks and resources for working with the energy of change – at individual, team and organizational levels. The programs are well-suited to change processes, leadership development and team development settings.
Michael is available to present the programs in a variety of ways, ranging from keynote presentations, half-day, full-day and multi-day formats. Contact us for more details.
Michael Randel graduates from prestigious global Organization and Leadership Development program
Lisbon, Portugal, October 3, 2015 — Michael Randel, founder and director of Maryland-based Randel Consulting Associates, announced today that he has successfully completed the 18-month long International Gestalt Organization and Leadership Development (iGOLD) program.
The program provided an unparalleled opportunity to learn from top-class faculty drawn from around the world, and to experience individual, team and organizational systems in Europe, Africa and Asia. The program included client consultations in Hungary, South Africa and Singapore, providing grounded application for the gestalt principles of organization development and change.
Michael continues to deepen his application of what he has been learning in his ongoing engagements with his clients, who benefit from his use of these cutting edge processes.
Contact us to learn how this work can benefit your team.
Fairfax County Government contracts Randel Consulting Associates multi-year award for Organization Development and Executive Coaching services
KENSINGTON, Md., August 30, 2014 — Michael Randel, founder and director of Maryland-based Randel Consulting Associates, announced today that, following a competitive selection process, his company has been awarded a multi-year contract to provide Organization Development and Executive Coaching services to Fairfax County.
Fairfax County is one of the largest counties in the Washington Metro region, and the county workforce is going through many changes as a result of demographic and economic trends shaping the region. This contract allows county agencies to draw on the high quality consulting services that has won national and international recognition and awards for the Randel Consulting Associates team.
As a result of regional procurement services, more than 30 county governments and public agencies across metropolitan Washington can draw on these services.
Contact the team at Randel Consulting Associates for more information on using these services through this public contract.
Local business leader Michael Randel named one of 2014’s “Top 100 Thought Leaders in Trustworthy Business”
KENSINGTON, Md., January 15, 2014 — Michael Randel, founder and director of Maryland-based Randel Consulting Associates, has been named by Trust Across America-Trust Around the World (TAA-TWA), global leaders in organizational trust, to their 2014 “Top 100 Thought Leaders in Trustworthy Business.” Randel was honored as a result of his work with clients ranging from huge international players such as the World Bank to local community organizations, working to bring diverse stakeholders together to build trust for common action. View News Release >
“Unleashing Results” with the Chesapeake Bay Organization Development Network
We were the keynote speaker at the october 2013 meeting of CBODN, the leading OD network in the mid-Atlantic region.
We introduced our experience working with groups that don’t always (or often!) agree with one another, but have to find a way to get together in order to address the complex, messy (“wicked”) problems that are facing them.
We shared lessons from our work with one group of organizations, which has resulted in international recognition for what they achieved together. We also described the practical tools that everyone can use to help their groups develop shared understanding and commitment on the way to achieving breakthrough results.
Contact us to learn how we can help you unleash results with group by building shared understanding and commitment.
International Award presented to Randel Consulting Associates!
The International Association of Facilitators has awarded Randel Consulting Associates the Facilitation impact Awards’ gold impact Award. this award means a great deal to us, as it honors the “significant impact” the facilitation work with our client, the montessori leaders collaborative, has made to that organization.
Over the past 18 months, we have facilitated a series of carefully planned face-to- face and virtual meetings. the resulting achievements have been so remarkable as to be recognized by the IAF as one of the best examples of facilitation in the Americas over the last three years.
Learn more about our work on this exciting project.
Contact us to discuss how we can help your organization see similar impact through our facilitation and organizational consulting services.
Michael Randel led a well-received presentation at the recent IAF north America conference in Orlando, FL. His session “Unleashing Results – enabling shared understanding and commitment in groups tackling wicked problems” introduced the RCA framework for working with groups to achieve breakthrough results. He also demonstrated a number of the tools he uses in his facilitation work with clients, including Dialogue mapping and Powernoodle.
Download the handout from the “unleashing results” conference session.